[RESOLVED] Broadband Connection Issues

Posted on February 20, 2014 by swiftinternet — 1 Comment

We are starting to get reports of broadband users in various part of the UK unable to reconnect to the internet if they become disconnected. BT have advised us that they are aware of the issue with authentication, but do…

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Posted in ADSL

[RESOLVED] Data Centre on generator power

Posted on January 24, 2014 by swiftinternet — 2 Comments

Our systems in the data centre are currently running successfully on generator power following a local  power incident affecting a number of properties in the area, that occurred at 15:51. The generators started in 17 seconds and took the load.…

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Posted in Incidents

[RESOLVED] Broadband Issues

Posted on January 17, 2014 by swiftinternet — 1 Comment

We are currently aware of a number of our broadband customers experiencing very slow internet connections. We are investing and will post an update as soon as possible.

Posted in ADSL, Incidents, Network

[RESOLVED] Issue affecting Web Hosting Email and VPS Server

Posted on December 15, 2013 by swiftinternet — 2 Comments

There is currently an issue affecting Web Hosting, Email, and VPS Servers. The data centre hosting our servers is currently experiencing an issue, which we believe is related to power. They have engineers on site dealing with the issue, and…

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Posted in Incidents

[RESOLVED] Network connectivity issue

Posted on December 6, 2013 by swiftinternet — 2 Comments

We experienced a problem with connectivity to our servers at 10:15am today 06/12/2013. Connectivity was restored at 10:25am. It appears that at 10:15, our gateway firewall blocked access to the network. We are now running on the backup firewall and…

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Posted in Network, Resolved