Home › Network › [RESOLVED] Network connectivity issue

[RESOLVED] Network connectivity issue

Posted on December 6, 2013 by swiftinternet — 2 Comments

We experienced a problem with connectivity to our servers at 10:15am today 06/12/2013. Connectivity was restored at 10:25am.
It appears that at 10:15, our gateway firewall blocked access to the network.
We are now running on the backup firewall and investigating the issue with the primary firewall.

Posted in Network, Resolved
2 comments on “[RESOLVED] Network connectivity issue”
  1. swiftinternet says:
    December 6, 2013 at 1:56 pm

    We have reloaded the primary firewall and are about to switch from backup to primary, which may produce an outage of 5 – 10 seconds.

    Reply
  2. swiftinternet says:
    December 6, 2013 at 2:50 pm

    The primary firewall was successfully reloaded and brought back on-line, and a test completed for failover from primary to backup firewall.
    So we have returned to full resilience.

    Reply

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