Duplicate email issue.

We are aware of an issue affecting multiple servers that is causing duplicate emails to be delivered to users’ mailboxes. We believe this is related to the antivirus component following a recent server update and are currently investigating.

Posted in Uncategorized

Network Issues[Resolved]

We are aware of significant network issues with loss of multiple services. Our engineers are currently investigating the cause. Update: Full service should now be restored. The issue was caused by scheduled maintenance by our upstream network provider. Although no

Posted in Uncategorized

Network Issues

We are investing reports of network issues to our systems. We will update when we know more information. [Update] The issue appears to be packet loss to our network from external routes. Although at the moment it does appear stable,

Posted in Incidents, Network, Outages

[Resolved] Network Issues

We are currently investigating an issue with some routes to our network not being available. We have engineers on route to our datacentre.We will provide an update when we know more information. Update: The network issues have been resolved.

Posted in Network, Outages, Resolved

Draytek Router issues

We have received reports of DrayTek routers disconnecting unexpectedly. If you are experiencing this issue, please follow the steps below to troubleshoot: Firmware check and update: If your WAN connection is stable:

Posted in ADSL, Incidents, Ongoing