[Resolved] Major Incident – Drop of DSL sessions affecting approximately 18,500

Posted on April 4, 2024 by swiftinternet — 1 Comment

We are aware of an ongoing incident affecting a number of services. Our Engineers are conducting preliminary investigations to determine the comprehensive Service Impact Analysis. We apologise for the inconvenience caused. Our main priority is to deliver the levels of…

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Posted in ADSL, Incidents

[Resolved] Domain Hosting Issues

Posted on October 10, 2023 by swiftinternet — Leave a comment

We are aware of issues affecting one of our shared hosting servers (swift17.swiftinter.net). Affected users may be seeing bad gateway errors instead of their website. We apologise for this and have engineers working on the issue. Update: The issues have…

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Posted in Incidents, Outages, Resolved

Swift telephone number change to 03330 347500

Posted on June 14, 2023 by swiftinternet — Leave a comment

Although the recent issue with our main number has been resolved we are still unhappy with ongoing call quality issues and we have made the big decision to change our number. The new number will now be 03330 347500. Our…

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Posted in Uncategorized

[resolved] Swift main number issue

Posted on June 13, 2023 by swiftinternet — Leave a comment

We are currently experiencing an issue with our Swift telephone number. We have engineers working on the issue but in the meantime you can create a support ticket or email support@swiftinter.net.

Posted in Servers, VoIP

[Resolved] Domain hosting issue

Posted on May 25, 2023 by swiftinternet — Leave a comment

We are aware of an issue affect hosting on one of our shared servers(swift31.swiftinter.net). Affected users will be seeing a login screen rather than their website. We apologise for this and have engineers working on the issue. Update: This issue…

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Posted in Incidents, Outages, Resolved