The MySQL Database service on server swift30 is currently down. table corruption is preventing restart of the service, so the data is being restored from a backup taken at 5:30am this morning.Sorry for any inconvenience. We will update once the…
[RESOLVED] Some Broadband users unable to connect
We are aware of an issue affecting some broadband users which is preventing them from connecting. It appears to be a database issue with a RADIUS server that handles username/password authentication. Engineers are working on the issue and are hoping…
Posted in ADSL
[RESOLVED] Firewall Upgrade
We will be upgrading our Firewalls on 17/08/21 between 7:30 – 8:30 am. No downtime is expected, however hosting services should be considered at risk during this window.
Posted in Uncategorized
[RESOLVED] Packet loss on hosting network
We are currently experiencing severe packet loss which is affecting connectivity to hosted web sites, email and servers. Connectivity products such as broadband and leased lines are not affected. Please accept our apologies for this outage and be assured that…
Posted in Uncategorized
[RESOLVED] Planned Maintenance on Cloud Cluster – Cloud software upgrades.
During the week commencing 28/06/21 we will be performing essential software upgrades to the cloud software on all of the hardware nodes which make up the cloud cluster.This will require the VPS servers on each node to be migrated to…
Posted in Uncategorized
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