We are aware of an issue affecting multiple servers that is causing duplicate emails to be delivered to users’ mailboxes. We believe this is related to the antivirus component following a recent server update and are currently investigating.
We are aware of an issue affecting multiple servers that is causing duplicate emails to be delivered to users’ mailboxes. We believe this is related to the antivirus component following a recent server update and are currently investigating.
We are aware of significant network issues with loss of multiple services. Our engineers are currently investigating the cause. Update: Full service should now be restored. The issue was caused by scheduled maintenance by our upstream network provider. Although no…
We are investing reports of network issues to our systems. We will update when we know more information. [Update] The issue appears to be packet loss to our network from external routes. Although at the moment it does appear stable,…
We are currently investigating an issue with some routes to our network not being available. We have engineers on route to our datacentre.We will provide an update when we know more information. Update: The network issues have been resolved.
We have received reports of DrayTek routers disconnecting unexpectedly. If you are experiencing this issue, please follow the steps below to troubleshoot: Firmware check and update: If your WAN connection is stable: