swift24 emergency migration

Due to unforeseen circumstances, we are migrating all of our servers to a new data centre on an emergency basis. As part of the migration, the IP address your domain is hosted on will change. The existing IP address is:

Posted in Incidents, Network, News, Ongoing

swift18 emergency migration

Due to unforeseen circumstances, we are migrating all of our servers to a new data centre on an emergency basis. As part of the migration, the IP address your domain is hosted on will change. The existing IP address is:

Posted in Incidents, Network, News, Ongoing

swift12 emergency migration

Due to unforeseen circumstances, we are migrating all of our servers to a new data centre on an emergency basis. As part of the migration, the IP address your domain is hosted on will change. The existing IP address is:

Posted in Incidents, Network, News, Ongoing

swift17 emergency migration

Due to unforeseen circumstances, we are migrating all of our servers to a new data centre on an emergency basis. As part of the migration, the IP address your domain is hosted on will change. The existing IP address is:

Posted in Incidents, Network, News, Ongoing

[RESOLVED] Loss of service for some broadband customers in London

We are aware of an issue causing loss of service to some Broadband circuits in London, which connect through the “Columbo” data centre node in London. Early investigations suggest this is a BT issue, as many other Service Providers may

Posted in ADSL

Planned maintenance for the ​upgrade of Broadband core equipment 29/08/2018

Wednesday 29th August 2018 00:01 – 06:00   We expect all ADSL and FTTC Broadband services to have a maximum downtime of 1 hour during the above time period. Note that Ethernet services, EoFTTC, and EFM will be unaffected by the

Posted in Planned Maintenance, Uncategorized

[RESOLVED] swift27 server outage

We are aware of an issue with one of our servers swift27. Web, and e-mail services on that server are currently down. Engineers are currently working on the issue. There is currently no ETR until we receive an update from the

Posted in Incidents