[RESOLVED] Emergency maintenance on the storage cluster.

Date: 18/01/2021Window Time: 45 minutes between 11:00am – 12:00pm A CPU has failed in one of the hardware nodes, so we need to shut the server down and replace the failed CPU.We have already evacuated all VPS’s off the hardware

Posted in Planned Maintenance, Servers

[RESOLVED] Broadband Network Packet Loss

We are currently investigating reports of packet loss affecting broadband customers on ADSL2+ and FTTC. This is causing slower than normal speeds. Latency is normal.Further updates will follow as and when they become available and we apologise for any inconvenience

Posted in ADSL

[RESOLVED] Broadband Network Packet Loss

We are aware of some packet loss on the Broadband Network which is affecting ADSL, FTTC, and FTTP broadband services. Customers may experience slower than normal speeds. The following services are NOT affected by the issue: VPS Servers, Web Site

Posted in ADSL

[RESOLVED] Broadband outage

We are currently investigating a loss of broadband service affecting FTTC, FTTP, and ADSL broadband services. Update. The cause of the issue has been traced to an upstream network supplier who are aware of the issue and have engineers investigating.

Posted in ADSL, Outages

[RESOLVED] Serious Windows server vulnerability discovered

Due to a vulnerability which has been found in Windows (Juicy Potato Exploit), we will be going through all of our Windows 2008,2012 and 2016 servers disabling DCOM this morning. As mentioned in this article https://support.plesk.com/hc/en-us/articles/360010138760 Microsoft Windows Server in

Posted in Servers, Vulnerabilities, Windows