[RESOLVED] MySQL Database on server swift30 down

The MySQL Database service on server swift30 is currently down. table corruption is preventing restart of the service, so the data is being restored from a backup taken at 5:30am this morning.Sorry for any inconvenience. We will update once the

Posted in Uncategorized

[RESOLVED] Some Broadband users unable to connect

We are aware of an issue affecting some broadband users which is preventing them from connecting. It appears to be a database issue with a RADIUS server that handles username/password authentication. Engineers are working on the issue and are hoping

Posted in ADSL

[RESOLVED] Firewall Upgrade

We will be upgrading our Firewalls on 17/08/21 between 7:30 – 8:30 am. No downtime is expected, however hosting services should be considered at risk during this window.

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[RESOLVED] Packet loss on hosting network

We are currently experiencing severe packet loss which is affecting connectivity to hosted web sites, email and servers. Connectivity products such as broadband and leased lines are not affected. Please accept our apologies for this outage and be assured that

Posted in Uncategorized

[RESOLVED] Planned Maintenance on Cloud Cluster – Cloud software upgrades.

During the week commencing 28/06/21 we will be performing essential software upgrades to the cloud software on all of the hardware nodes which make up the cloud cluster.This will require the VPS servers on each node to be migrated to

Posted in Uncategorized