We are aware of an ongoing incident affecting a number of services. Our Engineers are conducting preliminary investigations to determine the comprehensive Service Impact Analysis.
We apologise for the inconvenience caused. Our main priority is to deliver the levels of service that our customers deserve and as such we have invoked our Major Incident Process. CityFibre are working to affect a full restoration as soon as possible.
We will continue to issue regular updates until all services have been restored.
Swift Internet NOC 
Following troubleshooting activity investigating a speed and latency on DSL Services, we experienced a loss of approximately 18,500 DSL services. Due to the swift action taken by engineers we believe service has been restored.
If customers continue to experience further issues, please re-boot equipment. If issues persist following any re-boot please create a ticket at https://swiftinter.net/helpdesk/