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[RESOLVED] Broadband Connectivity Issue

Posted on July 22, 2022 by swiftinternet — Leave a comment

We are currently investigating a connectivity issue affecting Broadband products only; ADSL, FTTC, FTTP. The issue started around 11:30 am. All other services are unaffected.Some network routes are unavailable, while others are OK.An upstream network supplier is investigating and we…

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Posted in ADSL, Incidents

[RESOLVED] Web Server issue on SWIFT32

Posted on June 14, 2022 by swiftinternet — Leave a comment

We currently have an issue with the Apache web service on one of our servers SWIFT32. All requests to this web server are responding “502 gateway error”. No other servers are affected We have an engineer working on the issue…

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Posted in Incidents

[RESOLVED] Broadband packet loss

Posted on May 11, 2022 by swiftinternet — 4 Comments

We are currently investigating a packet loss issue affecting Broadband products only; ADSL, FTTC, FTTP. All other services are unaffected.An upstream network supplier is investigating and we will update when we know more.

Posted in ADSL, Incidents

[Resolved] Phone issue

Posted on April 5, 2022 by swiftinternet

We currently have a problem with inbound calls to our office telephone number. In the meantime, please contact via this form: https://www.swiftinter.net/helpdesk/

Posted in Incidents

[RESOLVED] Data Centre Network issue

Posted on April 5, 2022 by swiftinternet

We are currently experiencing a partial loss of outbound connectivity from the data centre as a result of an issue during planned maintenance work earlier this morning. This is primarily affecting email services on our Hosting products such as VPS…

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Posted in Incidents