Blog Archives

[RESOLVED] Web Server issue on SWIFT32

We currently have an issue with the Apache web service on one of our servers SWIFT32. All requests to this web server are responding “502 gateway error”. No other servers are affected We have an engineer working on the issue

Posted in Incidents

[RESOLVED] Broadband packet loss

We are currently investigating a packet loss issue affecting Broadband products only; ADSL, FTTC, FTTP. All other services are unaffected.An upstream network supplier is investigating and we will update when we know more.

Posted in ADSL, Incidents

[Resolved] Phone issue

We currently have a problem with inbound calls to our office telephone number. In the meantime, please contact via this form:

Posted in Incidents

[RESOLVED] Data Centre Network issue

We are currently experiencing a partial loss of outbound connectivity from the data centre as a result of an issue during planned maintenance work earlier this morning. This is primarily affecting email services on our Hosting products such as VPS

Posted in Incidents

[Resolved]Support phone Iine issue

We are aware of an issue affecting calls to our support number since about 3pm this afternoon. We are working with our supplier to resolve the issue ASAP. Support requests and general inquiries can still be made by emailing

Posted in Incidents, Outages, Resolved, VoIP