Monthly Archives: January 2011

[Resolved][ADSL] Problem in the Droitwich area

Dialling codes affected: 01905 Estimated time to resolve: 2hrs We know that some of our customers in the Droitwich area are having trouble getting online at the moment. Sorry about this. We’re working to fix the problem as quickly as

Posted in ADSL, Resolved

[Completed] [Mail] Unexpected maintenance on

Due to unexpected problems with the email service on the server we decided to schedule a maintenance for tonight between 10PM and 11PM. During this period you may expect some outages in the message delivery service. If you would

Posted in Mail Services, Outages, Planned Maintenance, Resolved

[Resolved][ADSL] Issue with Stepney Green Node

We are currently experiencing an issue with a router on the Stepney Green node which is affecting a number of users in the London area. Engineers are currently working to resolve the issue and we will provide an update as

Posted in ADSL, Incidents, Network, Ongoing, Outages, Resolved

[Resolved][Network] Bad Packet loss

There appears to be a high level of network traffic loss but it is happening at a level above our network. Our suppliers are aware of the problem and are working onthe issue.

Posted in News