Blog Archives

[RESOLVED] Hardware node failure

We have experienced a hardware node failure, and attempts to bring it back on-line have so far failed. This is affecting Web Hosting VPS and e-mail for some customers. The servers on the node are being failed-over to a backup

Posted in Servers

[Resolved] [Outage] Connectivity to our hosting servers.

We have just experienced a network outage which caused connection issues to our hosting servers. Connectivity now appears to be restored. The problem was caused by the routing issue within the network above us. Their engineers are currently investigating the

Posted in Incidents, Mail Services, Network, Outages, Resolved, Servers

[Outage] Network maintenance for Hosting Platform.

Wednesday 14th November 2012 00:05 – 01:00 During the above window a core router will be rebooted producing a short (up to approximately 15 minutes) outage to our hosting platform.

Posted in Network, News, Outages, Planned Maintenance, Servers

[Resolved][Outage] Hosting servers

We received outage alerts for 4 hosting servers overnight caused by the packet loss. We traced the problem to a group of 4 faulty ports on a switch. We replaced the switch and normal service was restored. Please accept our

Posted in Incidents, Mail Services, Network, News, Outages, Resolved, Servers

[Resolved] [DNS] reverse DNS delegation issues

We have discovered some problems with the reverse DNS delegation. From our investigation it looks like the problem is in RIPE (http://www.ripe.net) database. RIPE has been notified about that issue and they are investigating it now. This may affect email

Posted in Incidents, Mail Services, Ongoing, Resolved, Servers

Secure payment server.

We have moved our secure payment server known as swift3.swiftinter.net to a different system. The server has been given a new IP address. The IP address is 62.249.245.229 and it is also known secure.swiftinter.net. All secure payment gateways are fully

Posted in Resolved, Servers

[Completed] [Planned maintenance] swift50.swiftinter.net file system maintenance 6:30am on 05/08/11

We will be performing essential planned maintenance on the data volume of server Swift50 at 6:30am on 05/08/11 (tomorrow). The server will be unavailable for approximately 20 to 30 minutes during this time. Sorry for any inconvenience caused.

Posted in Outages, Planned Maintenance, Servers