Blog Archives

Swift shared servers upgrade – Swift12

We are in the process of upgrading all of our shared servers starting with Swift12. There will be some downtime tomorrow morning (10/10/2019) between the hours of 6am – 8am, but should only be for short periods of time (approx

Posted in News, Outages, Planned Maintenance, Servers

[RESOLVED] Hardware node failure

We have experienced a hardware node failure, and attempts to bring it back on-line have so far failed. This is affecting Web Hosting VPS and e-mail for some customers. The servers on the node are being failed-over to a backup

Posted in Servers

[Resolved] [Outage] Connectivity to our hosting servers.

We have just experienced a network outage which caused connection issues to our hosting servers. Connectivity now appears to be restored. The problem was caused by the routing issue within the network above us. Their engineers are currently investigating the

Posted in Incidents, Mail Services, Network, Outages, Resolved, Servers

[Outage] Network maintenance for Hosting Platform.

Wednesday 14th November 2012 00:05 – 01:00 During the above window a core router will be rebooted producing a short (up to approximately 15 minutes) outage to our hosting platform.

Posted in Network, News, Outages, Planned Maintenance, Servers

[Resolved][Outage] Hosting servers

We received outage alerts for 4 hosting servers overnight caused by the packet loss. We traced the problem to a group of 4 faulty ports on a switch. We replaced the switch and normal service was restored. Please accept our

Posted in Incidents, Mail Services, Network, News, Outages, Resolved, Servers

[Resolved] [DNS] reverse DNS delegation issues

We have discovered some problems with the reverse DNS delegation. From our investigation it looks like the problem is in RIPE ( database. RIPE has been notified about that issue and they are investigating it now. This may affect email

Posted in Incidents, Mail Services, Ongoing, Resolved, Servers

Secure payment server.

We have moved our secure payment server known as to a different system. The server has been given a new IP address. The IP address is and it is also known All secure payment gateways are fully

Posted in Resolved, Servers