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[RESOLVED] Broadband outage

Posted on November 5, 2020 by swiftinternet — Leave a comment

We are currently investigating a loss of broadband service affecting FTTC, FTTP, and ADSL broadband services. Update. The cause of the issue has been traced to an upstream network supplier who are aware of the issue and have engineers investigating.…

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Posted in ADSL, Outages

[RESOLVED] Swift shared servers upgrade – Swift12

Posted on October 9, 2019 by swiftinternet — Leave a comment

We are in the process of upgrading all of our shared servers starting with Swift12. There will be some downtime tomorrow morning (10/10/2019) between the hours of 6am – 8am, but should only be for short periods of time (approx…

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Posted in News, Outages, Planned Maintenance, Servers

[Resolved]Support phone Iine issue

Posted on July 15, 2019 by swiftinternet — 1 Comment

We are aware of an issue affecting calls to our support number since about 3pm this afternoon. We are working with our supplier to resolve the issue ASAP. Support requests and general inquiries can still be made by emailing support@swiftinter.net…

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Posted in Incidents, Outages, Resolved, VoIP

[Resolved]Support Phone line Issues

Posted on August 23, 2017 by swiftinternet — 1 Comment

We are aware of an issue affecting calls to our support number since 10am this morning. We are working with our supplier to resolve the issue ASAP. Support requests and general inquiries can still be made by emailing support@swiftinter.net or…

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Posted in Incidents, Outages, Resolved

[Resolved]ADSL outage – Nottingham WBC node

Posted on November 10, 2016 by swiftinternet — 1 Comment

We are currently investigating an issue that is causing a loss of service for DSL connections going through the Nottingham WBC node. We will post any updates as they become available.

Posted in ADSL, Incidents, Outages, Resolved