Blog Archives

[Resolved]ADSL outage – Nottingham WBC node

We are currently investigating an issue that is causing a loss of service for DSL connections going through the Nottingham WBC node. We will post any updates as they become available.

Posted in ADSL, Incidents, Outages, Resolved

BT Network Issue

We are aware that BT currently have network problems, meaning some people cannot access certain sites or email servers. ┬áIt’s a BT issue which is outside our control so we don’t know how long it will take them to resolve.

Posted in ADSL, Incidents, Network, Outages, Uncategorized

[Resolved] Support phone line issue.

We are currently having issues with recieving incoming calls to our main support number. We have reported that to our providers and we are expecting resolution soon. We can still be contacted by creating a ticket here: http://swiftinter.net/helpdesk/ Alternatively please

Posted in Outages, Resolved

[Resolved] [Outage] Connectivity to our hosting servers.

We have just experienced a network outage which caused connection issues to our hosting servers. Connectivity now appears to be restored. The problem was caused by the routing issue within the network above us. Their engineers are currently investigating the

Posted in Incidents, Mail Services, Network, Outages, Resolved, Servers

[Outage] Network maintenance for Hosting Platform.

Wednesday 14th November 2012 00:05 – 01:00 During the above window a core router will be rebooted producing a short (up to approximately 15 minutes) outage to our hosting platform.

Posted in Network, News, Outages, Planned Maintenance, Servers

[Resolved][Outage] Hosting servers

We received outage alerts for 4 hosting servers overnight caused by the packet loss. We traced the problem to a group of 4 faulty ports on a switch. We replaced the switch and normal service was restored. Please accept our

Posted in Incidents, Mail Services, Network, News, Outages, Resolved, Servers

[Resolved] [ADSL] BT 21cn/WBC Faraday Interconnect

We have been advised by BT that all customers connected to Faraday node can expect a connection drop. We have no updates so far.

Posted in ADSL, Incidents, Outages, Resolved