We are currently investigating a connectivity issue affecting Broadband products only; ADSL, FTTC, FTTP. The issue started around 11:30 am. All other services are unaffected.Some network routes are unavailable, while others are OK.An upstream network supplier is investigating and we…
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[RESOLVED] Broadband packet loss
We are currently investigating a packet loss issue affecting Broadband products only; ADSL, FTTC, FTTP. All other services are unaffected.An upstream network supplier is investigating and we will update when we know more.
[RESOLVED] Some Broadband users unable to connect
We are aware of an issue affecting some broadband users which is preventing them from connecting. It appears to be a database issue with a RADIUS server that handles username/password authentication. Engineers are working on the issue and are hoping…
Posted in ADSL
[RESOLVED] Broadband Network Packet Loss
We are currently investigating reports of packet loss affecting broadband customers on ADSL2+ and FTTC. This is causing slower than normal speeds. Latency is normal.Further updates will follow as and when they become available and we apologise for any inconvenience…
Posted in ADSL
[RESOLVED] Broadband Network Packet Loss
We are aware of some packet loss on the Broadband Network which is affecting ADSL, FTTC, and FTTP broadband services. Customers may experience slower than normal speeds. The following services are NOT affected by the issue: VPS Servers, Web Site…
Posted in ADSL
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Swift Internet NOC 