Wednesday 29th August 2018 00:01 – 06:00 We expect all ADSL and FTTC Broadband services to have a maximum downtime of 1 hour during the above time period. Note that Ethernet services, EoFTTC, and EFM will be unaffected by the…
[RESOLVED] Planned maintenance for the upgrade of Broadband core equipment 29/08/2018
Posted in Planned Maintenance, Uncategorized
[RESOLVED] swift27 server outage
We are aware of an issue with one of our servers swift27. Web, and e-mail services on that server are currently down. Engineers are currently working on the issue. There is currently no ETR until we receive an update from the…
Posted in Incidents
[RESOLVED] Data Centre Power Maintenance Work 21/06/18
Thursday 21st June 2018 08:00 – 09:00 During the above window, Western Power Distribution will be conducting maintenance works to service the electricity substation supplying the area local to our data centre. During these works, the external mains power supplying…
Posted in Planned Maintenance
[Resolved]Support Phone line Issues
We are aware of an issue affecting calls to our support number since 10am this morning. We are working with our supplier to resolve the issue ASAP. Support requests and general inquiries can still be made by emailing support@swiftinter.net or…
[Resolved]Email collection issues
We have had multiple reports throughout the day of users having difficulty collecting emails. The issue mainly seems to be effecting collection of POP email although IMAP appears to be affected as well. After much troubleshooting we believe the issue…
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Swift Internet NOC 