Blog Archives

[Resolved][ADSL] Issue with Stepney Green Node

We are currently experiencing an issue with a router on the Stepney Green node which is affecting a number of users in the London area. Engineers are currently working to resolve the issue and we will provide an update as

Posted in ADSL, Incidents, Network, Ongoing, Outages, Resolved

[Resolved][Network] Possible network routing issues.

We’re experiencing some sort of network routing issues. Some website are not accessible from inside of our network. Also our VoIP system is down. We’re investigating this problem now.

Posted in ADSL, Incidents, Mail Services, Network, News, Outages, Resolved, Servers, VoIP

[Resolved][ADSL][Scheduled downtime] BT line card software upgrades.

BT have advised that work will be carried out on the 21CN Broadband Network during the following dates and times: Monday 29/11/2010 02:00am – 06:00am Tuesday 30/11/2010 02:00am – 06:00am Wednesday 01/12/2010 02:00am – 06:00am Thursday 02/12/2010 02:00am – 06:00am

Posted in ADSL, Network, Outages, Planned Maintenance, Resolved

[Resolved][ADSL] Network connectivity issues on the North of England

We are aware of a Network issue in the North of England which is currently affecting broadband connectivity around the Yorkshire, Lancashire, Nottinghamshire Lincolnshire areas, since 2pm. Network Engineers are working to restore connectivity in those areas.

Posted in ADSL, Network, Outages, Resolved