Blog Archives

[Resolved][ADSL] Issue with Stepney Green Node

We are currently experiencing an issue with a router on the Stepney Green node which is affecting a number of users in the London area. Engineers are currently working to resolve the issue and we will provide an update as

Posted in ADSL, Incidents, Network, Ongoing, Outages, Resolved

[Resolved][Network] Bad Packet loss

There appears to be a high level of network traffic loss but it is happening at a level above our network. Our suppliers are aware of the problem and are working onthe issue.

Posted in News

[Resolved][Network] Possible network routing issues.

We’re experiencing some sort of network routing issues. Some website are not accessible from inside of our network. Also our VoIP system is down. We’re investigating this problem now.

Posted in ADSL, Incidents, Mail Services, Network, News, Outages, Resolved, Servers, VoIP

[ADSL] MBORC NOTIFICATION FROM BT WHOLESALE

Due to heavy snow and freezing temperatures, BT have issued an MBORC (Matters Beyond Our Reasonable Control) / force majeure in the areas below, which could impact broadband services:

Posted in ADSL, Incidents, Outages, Planned Maintenance

[Resolved][ADSL][Scheduled downtime] BT line card software upgrades.

BT have advised that work will be carried out on the 21CN Broadband Network during the following dates and times: Monday 29/11/2010 02:00am – 06:00am Tuesday 30/11/2010 02:00am – 06:00am Wednesday 01/12/2010 02:00am – 06:00am Thursday 02/12/2010 02:00am – 06:00am

Posted in ADSL, Network, Outages, Planned Maintenance, Resolved