Blog Archives

[RESOLVED] Network connectivity issue

We experienced a problem with connectivity to our servers at 10:15am today 06/12/2013. Connectivity was restored at 10:25am. It appears that at 10:15, our gateway firewall blocked access to the network. We are now running on the backup firewall and

Posted in Network, Resolved

[RESOLVED] Emergency Maintenance on Windows Hosting/Email Platform

Due to a technical issue, we are rebooting one of the Windows nodes, which will affect some users on Windows hosting, and the swiftXmail service. We anticipate an outage of 10 minutes. Sorry for any inconvenience caused.

Posted in Incidents, Resolved

[RESOLVED] Emergency Maintenance on Hosting/Email Platform

We are about to reboot a number of hardware nodes on the hosting platform, due to a high load issue which was caused by a failure of our storage server for back-ups. This will affect some web sites and email

Posted in Incidents, Resolved

[Resolved] Support phone line issue.

We are currently having issues with recieving incoming calls to our main support number. We have reported that to our providers and we are expecting resolution soon. We can still be contacted by creating a ticket here: http://swiftinter.net/helpdesk/ Alternatively please

Posted in Outages, Resolved

[Resolved]Phone Support Problem

We are are currently having issues with recieving incoming calls to our main support number. We have reported that to our providers and we are expecting resolution soon. We can still be contacted by creating a ticket here: http://swiftinter.net/helpdesk/ Alternatively

Posted in Incidents, Resolved