BT have a major service outage at the moment. ADSL and FTTC connections that disconnect are unable to log back in again. Lines which stay online are unaffected. This appears to be a country-wide problem affecting many ISPs. The issue…
Blog Archives
[RESOLVED] Support Phone line Issues
We are aware of an issue affecting calls to our support number. We are working with our supplier to resolve the issue ASAP. Support requests and general inquiries can still be made by emailing support@swiftinter.net or creating a support ticket:…
[RESOLVED] ADSL & FTTC packet loss issues
We are currently investigating a packet loss issue on the network which is affecting ADSL and FTTC users which we believe is due to a core router blade failure in the interxion data centre. Engineers have been dispatched to Interxion…
[RESOLVED] Swift Support Line Issue
We are are currently having issues with receiving incoming calls to our main support number. We have reported that to our providers and we are expecting resolution soon. We can still be contacted by creating a ticket here: http://swiftinter.net/helpdesk/ Alternatively…
[RESOLVED] Data Centre on generator power
Our systems in the data centre are currently running successfully on generator power following a local power incident affecting a number of properties in the area, that occurred at 15:51. The generators started in 17 seconds and took the load.…
Posted in Incidents
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Swift Internet NOC 