Blog Archives

[RESOLVED][ADSL] Problem on the Columbo Node

We have recently become aware of some users in the London having issues connecting to the internet. Engineers are investingating the problem and we will try and restore service ASAP.

Posted in ADSL, Incidents, Outages, Resolved

[ADSL] Emergency Planned Engineering Work – MSAN Upgrades

Work will be taking place on BT Wholesale’s 21CN Broadband Network which will be carried out from 02:00 to 06:00 on Tuesday 19/04/2011. During this time software upgrades to 21C MSANs (Network Elements) will be carried out remotely. BT advise

Posted in ADSL

[Resolved][ADSL] Connectivity Issues – Milton Keynes

Problems on BT’s 21CN platform have resulted in loss of service on DSL lines routing through Milton Keynes.BT are currently working to resolve the issue and further updates will be provided when they become available.We apologise for any inconvenience this

Posted in ADSL

[Resolved][ADSL] Problem in the Droitwich area

Dialling codes affected: 01905 Estimated time to resolve: 2hrs We know that some of our customers in the Droitwich area are having trouble getting online at the moment. Sorry about this. We’re working to fix the problem as quickly as

Posted in ADSL, Resolved

[Resolved][ADSL] Issue with Stepney Green Node

We are currently experiencing an issue with a router on the Stepney Green node which is affecting a number of users in the London area. Engineers are currently working to resolve the issue and we will provide an update as

Posted in ADSL, Incidents, Network, Ongoing, Outages, Resolved