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[Resolved][ADSL] Issue with 21CN ADSL broadband service in the London area

Posted on June 21, 2012 by swiftinternet — 1 Comment

BT are currently experiencing a Serious Incident to their network which is impacting the 21CN ADSL broadband service in the London area. They are investigating the incident and aim to restore service as a matter of urgency. Currently there is…

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Posted in ADSL, Incidents, Ongoing, Outages

[Resolved] [ADSL] Connectivity issue – Faraday.

Posted on May 22, 2012 by swiftinternet — 1 Comment

We are currently investigating an ADSL connectivity issue affecting 21CN connections delivered through the “Faraday” node. Engineers are working on the case and further updates will follow as and when they become available.

Posted in ADSL, Incidents, Outages, Resolved

[Resolved] [ADSL] MSO Sheffield Node

Posted on August 25, 2011 by swiftinternet — 1 Comment

We are currently aware of a Major Service Outage on BT’s network which is affecting a number of 20cn based DSL connections connected to the SHEFFIELD node. BT are currently working to resolve this issue, however no time has been…

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Posted in ADSL, Network, Outages, Resolved

[Resolved] [ADSL] DSL Instability

Posted on August 2, 2011 by swiftinternet — 1 Comment

We are aware of a problem with a number of xDSL sessions becoming unstable and dropping offline. Engineers are currently investigating and further updates will be provided when they become available.

Posted in ADSL, Network, Ongoing, Outages, Resolved

[Resolved] [ADSL] Issues with Peterborough 21CN Node

Posted on May 31, 2011 by swiftinternet — 1 Comment

Customers on BT 21CN ADSL2+ connections who are connected directly to the Peterborough 21CN node may be experiencing connectivity issues. Engineers are on route to investigate. ETA 3pm.

Posted in ADSL, Outages, Resolved