We are currently investigating an ADSL connectivity issue affecting 21CN connections delivered through the “Faraday” node.
Engineers are working on the case and further updates will follow as and when they become available.
We are currently investigating an ADSL connectivity issue affecting 21CN connections delivered through the “Faraday” node.
Engineers are working on the case and further updates will follow as and when they become available.
We have received confirmation that this was a BT related issue that has now been rectified.
Customers who are still without a connection are advised to power off their routers for 20 minutes, the re-test before contacting Support for assistance.