We have received reports of DrayTek routers disconnecting unexpectedly. If you are experiencing this issue, please follow the steps below to troubleshoot: Firmware check and update: If your WAN connection is stable:
Blog Archives
[Resolved] Major Incident – Drop of DSL sessions affecting approximately 18,500
We are aware of an ongoing incident affecting a number of services. Our Engineers are conducting preliminary investigations to determine the comprehensive Service Impact Analysis. We apologise for the inconvenience caused. Our main priority is to deliver the levels of…
[RESOLVED] Broadband Connectivity Issue
We are currently investigating a connectivity issue affecting Broadband products only; ADSL, FTTC, FTTP. The issue started around 11:30 am. All other services are unaffected.Some network routes are unavailable, while others are OK.An upstream network supplier is investigating and we…
[RESOLVED] Broadband packet loss
We are currently investigating a packet loss issue affecting Broadband products only; ADSL, FTTC, FTTP. All other services are unaffected.An upstream network supplier is investigating and we will update when we know more.
[RESOLVED] Some Broadband users unable to connect
We are aware of an issue affecting some broadband users which is preventing them from connecting. It appears to be a database issue with a RADIUS server that handles username/password authentication. Engineers are working on the issue and are hoping…
Posted in ADSL
 | swiftinternet on [Resolved] Major Incident… |
| swiftinternet on [RESOLVED] Broadband packet… |
| swiftinternet on [RESOLVED] Broadband packet… |
| swiftinternet on [RESOLVED] Broadband packet… |
| swiftinternet on [RESOLVED] Broadband packet… |
Swift Internet NOC 