Yearly Archives: 2013

[Resolved] Network Issue

We experienced an outbound connectivity issue with the Hosting platform network at 12pm 25/04/13. We failed-over to the back-up Firewall and switch which has resolved the issue, and continue to investigate the problem with the primary firewall/switch.

Posted in Network

[Resolved] Network Issue

Our network supplier has been experiencing a network issue which is causing packet loss and high latency from certain routes on the internet. This is affecting our hosing platform and connectivity products. The problem appears to have resolved, although we

Posted in Network

[Resolved] Support phone line issue.

We are currently having issues with recieving incoming calls to our main support number. We have reported that to our providers and we are expecting resolution soon. We can still be contacted by creating a ticket here: http://swiftinter.net/helpdesk/ Alternatively please

Posted in Outages, Resolved

[Resolved]Phone Support Problem

We are are currently having issues with recieving incoming calls to our main support number. We have reported that to our providers and we are expecting resolution soon. We can still be contacted by creating a ticket here: http://swiftinter.net/helpdesk/ Alternatively

Posted in Incidents, Resolved