[ADSL]Planned Engineering Work – MSAN Upgrades

Work will be taking place on BT Wholesale’s 21CN Broadband Network which will be carried out on the following dates and times:

Tuesday 22/02/2011 02:00 – 06:00
Wednesday 23/02/2011 02:00 – 06:00
Thursday 24/02/2011 02:00 – 06:00
Friday 11/03/2011 02:00 – 06:00
Tuesday 15/03/2011 02:00 – 06:00
Wednesday 16/03/2011 02:00 – 06:00
Thursday 17/03/2011 02:00 – 06:00
Friday 18/03/2011 02:00 – 06:00

During these times software upgrades to 21C MSANs (Network Elements) will be carried out remotely.

BT advise that customers will experience downtime of around five minutes, however we would ask customers to wait for the maintenance window to close and reboot their routers before contacting the support desk should connectivity issues persist.

A list of exchanges affected has been uploaded here for reference.

We apologise for any inconvenience this essential work may cause.