[RESOLVED] Emergency Maintenance on Windows Hosting/Email Platform

Posted on August 7, 2013 by swiftinternet — Leave a comment

Due to a technical issue, we are rebooting one of the Windows nodes, which will affect some users on Windows hosting, and the swiftXmail service. We anticipate an outage of 10 minutes. Sorry for any inconvenience caused.

Posted in Incidents, Resolved

[RESOLVED] Emergency Maintenance on Hosting/Email Platform

Posted on July 18, 2013 by swiftinternet — Leave a comment

We are about to reboot a number of hardware nodes on the hosting platform, due to a high load issue which was caused by a failure of our storage server for back-ups. This will affect some web sites and email…

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Posted in Incidents, Resolved

[RESOLVED] Hardware node failure

Posted on May 24, 2013 by swiftinternet — Leave a comment

We have experienced a hardware node failure, and attempts to bring it back on-line have so far failed. This is affecting Web Hosting VPS and e-mail for some customers. The servers on the node are being failed-over to a backup…

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Posted in Servers

[Resolved] Network Issue

Posted on April 25, 2013 by swiftinternet — 3 Comments

We experienced an outbound connectivity issue with the Hosting platform network at 12pm 25/04/13. We failed-over to the back-up Firewall and switch which has resolved the issue, and continue to investigate the problem with the primary firewall/switch.

Posted in Network

[Resolved] Network Issue

Posted on March 21, 2013 by swiftinternet — 2 Comments

Our network supplier has been experiencing a network issue which is causing packet loss and high latency from certain routes on the internet. This is affecting our hosing platform and connectivity products. The problem appears to have resolved, although we…

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Posted in Network