Blog Archives

[RESOLVED] Broadband Issues

We are currently aware of a number of our broadband customers experiencing very slow internet connections. We are investing and will post an update as soon as possible.

Posted in ADSL, Incidents, Network

[RESOLVED] Issue affecting Web Hosting Email and VPS Server

There is currently an issue affecting Web Hosting, Email, and VPS Servers. The data centre hosting our servers is currently experiencing an issue, which we believe is related to power. They have engineers on site dealing with the issue, and

Posted in Incidents

[RESOLVED] Emergency Maintenance on Windows Hosting/Email Platform

Due to a technical issue, we are rebooting one of the Windows nodes, which will affect some users on Windows hosting, and the swiftXmail service. We anticipate an outage of 10 minutes. Sorry for any inconvenience caused.

Posted in Incidents, Resolved

[RESOLVED] Emergency Maintenance on Hosting/Email Platform

We are about to reboot a number of hardware nodes on the hosting platform, due to a high load issue which was caused by a failure of our storage server for back-ups. This will affect some web sites and email

Posted in Incidents, Resolved

[Resolved]Phone Support Problem

We are are currently having issues with recieving incoming calls to our main support number. We have reported that to our providers and we are expecting resolution soon. We can still be contacted by creating a ticket here: http://swiftinter.net/helpdesk/ Alternatively

Posted in Incidents, Resolved