Blog Archives

[RESOLVED] Broadband Issues

We are currently aware of a number of our broadband customers experiencing very slow internet connections. We are investing and will post an update as soon as possible.

Posted in ADSL, Incidents, Network

[Resolved] [ADSL] BT 21cn/WBC Faraday Interconnect

We have been advised by BT that all customers connected to Faraday node can expect a connection drop. We have no updates so far.

Posted in ADSL, Incidents, Outages, Resolved

[ADSL] BT Network – Slough

BT have advised that they are currently experiencing a Serious Incident to their core network impacting the 21CN WBC service in the Slough area. As a result some users may be experiencing a loss of service. They are investigating the

Posted in ADSL, Incidents, Outages

[RESOLVED][ADSL] Slow speeds – London area

Some users are experiencing slow broadband speeds. The problem may be isolated to the London area. We are currently investigating the cause.

Posted in ADSL, Incidents, Network, Resolved

[ADSL] Connectivity issue affecting all ADSL users.

Around 10:10am today 29/06/12 all users lost connection for a few minutes. Anyone without a connection should reboot their router. If a quick reboot does not resolve the issue, power the router down for 20 minutes, then re-test. We are

Posted in ADSL