Yearly Archives: 2012

[Resolved] [DNS] reverse DNS delegation issues

We have discovered some problems with the reverse DNS delegation. From our investigation it looks like the problem is in RIPE (http://www.ripe.net) database. RIPE has been notified about that issue and they are investigating it now. This may affect email

Posted in Incidents, Mail Services, Ongoing, Resolved, Servers

[Network] Telehouse North Network Incident

We are currently investigating a major network incident which occurred in Telehouse North around 4 PM, affecting multiple users. The network stabilised shortly afterwards, but the cause and further updates will be provided when they become available.

Posted in Incidents, Network, Ongoing, Outages

[Resolved] [ADSL] Connectivity issue – Faraday.

We are currently investigating an ADSL connectivity issue affecting 21CN connections delivered through the “Faraday” node. Engineers are working on the case and further updates will follow as and when they become available.

Posted in ADSL, Incidents, Outages, Resolved

[ADSL] Broadband Issues 22/02/2012

We experienced an issue with the ADSL network on 22/02/2012 starting at 11:30am which was resolved at 11:55am. The issue caused sporadic connections to websites. An issue was identified with a router, and so data is currently being routed over

Posted in News

[Resolved]Plesk Control Panel access has been blocked

Due to the emergency upgrade announced previously we had to block the Control Panel access. While the servers will be upgraded we will allow the access to the control panel. This affects all servers in our network. Both shared hosting

Posted in News