Yearly Archives: 2012

[Resolved] [Outage] Connectivity to our hosting servers.

We have just experienced a network outage which caused connection issues to our hosting servers. Connectivity now appears to be restored. The problem was caused by the routing issue within the network above us. Their engineers are currently investigating the

Posted in Incidents, Mail Services, Network, Outages, Resolved, Servers

[Outage] Network maintenance for Hosting Platform.

Wednesday 14th November 2012 00:05 – 01:00 During the above window a core router will be rebooted producing a short (up to approximately 15 minutes) outage to our hosting platform.

Posted in Network, News, Outages, Planned Maintenance, Servers

[Resolved][Outage] Hosting servers

We received outage alerts for 4 hosting servers overnight caused by the packet loss. We traced the problem to a group of 4 faulty ports on a switch. We replaced the switch and normal service was restored. Please accept our

Posted in Incidents, Mail Services, Network, News, Outages, Resolved, Servers

[Resolved] [ADSL] BT 21cn/WBC Faraday Interconnect

We have been advised by BT that all customers connected to Faraday node can expect a connection drop. We have no updates so far.

Posted in ADSL, Incidents, Outages, Resolved

[ADSL] BT Network – Slough

BT have advised that they are currently experiencing a Serious Incident to their core network impacting the 21CN WBC service in the Slough area. As a result some users may be experiencing a loss of service. They are investigating the

Posted in ADSL, Incidents, Outages