Blog Archives

[RESOLVED] Firewall Upgrade

We will be upgrading our Firewalls on 17/08/21 between 7:30 – 8:30 am. No downtime is expected, however hosting services should be considered at risk during this window.

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[RESOLVED] Packet loss on hosting network

We are currently experiencing severe packet loss which is affecting connectivity to hosted web sites, email and servers. Connectivity products such as broadband and leased lines are not affected. Please accept our apologies for this outage and be assured that

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[RESOLVED] Planned Maintenance on Cloud Cluster – Cloud software upgrades.

During the week commencing 28/06/21 we will be performing essential software upgrades to the cloud software on all of the hardware nodes which make up the cloud cluster.This will require the VPS servers on each node to be migrated to

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[RESOLVED] Phone system issues

We are currently unable to receive inbound phone calls to our office due to an issue with an upstream telecoms provider. Sorry for any inconvenience caused.

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[RESOLVED] Planned maintenance for the ​upgrade of Broadband core equipment 29/08/2018

Wednesday 29th August 2018 00:01 – 06:00   We expect all ADSL and FTTC Broadband services to have a maximum downtime of 1 hour during the above time period. Note that Ethernet services, EoFTTC, and EFM will be unaffected by the

Posted in Planned Maintenance, Uncategorized