Our network supplier has been experiencing a network issue which is causing packet loss and high latency from certain routes on the internet. This is affecting our hosing platform and connectivity products. The problem appears to have resolved, although we…
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[Resolved] [Outage] Connectivity to our hosting servers.
We have just experienced a network outage which caused connection issues to our hosting servers. Connectivity now appears to be restored. The problem was caused by the routing issue within the network above us. Their engineers are currently investigating the…
[Outage] Network maintenance for Hosting Platform.
Wednesday 14th November 2012 00:05 – 01:00 During the above window a core router will be rebooted producing a short (up to approximately 15 minutes) outage to our hosting platform.
[Resolved][Outage] Hosting servers
We received outage alerts for 4 hosting servers overnight caused by the packet loss. We traced the problem to a group of 4 faulty ports on a switch. We replaced the switch and normal service was restored. Please accept our…
[RESOLVED][ADSL] Slow speeds – London area
Some users are experiencing slow broadband speeds. The problem may be isolated to the London area. We are currently investigating the cause.
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Swift Internet NOC 