Some users are experiencing slow broadband speeds. The problem may be isolated to the London area. We are currently investigating the cause.
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[ADSL] Connectivity issue affecting all ADSL users.
Around 10:10am today 29/06/12 all users lost connection for a few minutes. Anyone without a connection should reboot their router. If a quick reboot does not resolve the issue, power the router down for 20 minutes, then re-test. We are…
Posted in ADSL
[Resolved][ADSL] Issue with 21CN ADSL broadband service in the London area
BT are currently experiencing a Serious Incident to their network which is impacting the 21CN ADSL broadband service in the London area. They are investigating the incident and aim to restore service as a matter of urgency. Currently there is…
[Resolved] [DNS] reverse DNS delegation issues
We have discovered some problems with the reverse DNS delegation. From our investigation it looks like the problem is in RIPE (http://www.ripe.net) database. RIPE has been notified about that issue and they are investigating it now. This may affect email…
[Network] Telehouse North Network Incident
We are currently investigating a major network incident which occurred in Telehouse North around 4 PM, affecting multiple users. The network stabilised shortly afterwards, but the cause and further updates will be provided when they become available.
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