Blog Archives

Network Issues[Resolved]

We are aware of significant network issues with loss of multiple services. Our engineers are currently investigating the cause. Update: Full service should now be restored. The issue was caused by scheduled maintenance by our upstream network provider. Although no

Posted in Uncategorized

Network Issues

We are investing reports of network issues to our systems. We will update when we know more information. [Update] The issue appears to be packet loss to our network from external routes. Although at the moment it does appear stable,

Posted in Incidents, Network, Outages

[Resolved] Network Issues

We are currently investigating an issue with some routes to our network not being available. We have engineers on route to our datacentre.We will provide an update when we know more information. Update: The network issues have been resolved.

Posted in Network, Outages, Resolved

Draytek Router issues

We have received reports of DrayTek routers disconnecting unexpectedly. If you are experiencing this issue, please follow the steps below to troubleshoot: Firmware check and update: If your WAN connection is stable:

Posted in ADSL, Incidents, Ongoing

[Resolved] Issue sending to Hotmail/Live domains from swift11

We are aware of customers getting bounce backs from hotmail.co.uk and Live.co.uk domains due to Microsoft blacklisted the IP address of one of our shared servers(swift11).We are in the process of getting this de-listed and hopefully this shall be resolved

Posted in Mail Services, Resolved