Monthly Archives: March 2025

Draytek Router issues

We have received reports of DrayTek routers disconnecting unexpectedly. If you are experiencing this issue, please follow the steps below to troubleshoot: Firmware check and update: If your WAN connection is stable:

Posted in ADSL, Incidents, Ongoing

[Resolved] Issue sending to Hotmail/Live domains from swift11

We are aware of customers getting bounce backs from hotmail.co.uk and Live.co.uk domains due to Microsoft blacklisted the IP address of one of our shared servers(swift11).We are in the process of getting this de-listed and hopefully this shall be resolved

Posted in Mail Services, Resolved