Yearly Archives: 2021

[RESOLVED] Firewall Upgrade

We will be upgrading our Firewalls on 17/08/21 between 7:30 – 8:30 am. No downtime is expected, however hosting services should be considered at risk during this window.

Posted in Uncategorized

[RESOLVED] Packet loss on hosting network

We are currently experiencing severe packet loss which is affecting connectivity to hosted web sites, email and servers. Connectivity products such as broadband and leased lines are not affected. Please accept our apologies for this outage and be assured that

Posted in Uncategorized

[RESOLVED] Planned Maintenance on Cloud Cluster – Cloud software upgrades.

During the week commencing 28/06/21 we will be performing essential software upgrades to the cloud software on all of the hardware nodes which make up the cloud cluster.This will require the VPS servers on each node to be migrated to

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[RESOLVED] Emergency maintenance on the storage cluster.

Date: 18/01/2021Window Time: 45 minutes between 11:00am – 12:00pm A CPU has failed in one of the hardware nodes, so we need to shut the server down and replace the failed CPU.We have already evacuated all VPS’s off the hardware

Posted in Planned Maintenance, Servers