Blog Archives

[RESOLVED] Web Server issue on SWIFT32

We currently have an issue with the Apache web service on one of our servers SWIFT32. All requests to this web server are responding “502 gateway error”. No other servers are affected We have an engineer working on the issue

Posted in Incidents

[RESOLVED] Broadband packet loss

We are currently investigating a packet loss issue affecting Broadband products only; ADSL, FTTC, FTTP. All other services are unaffected.An upstream network supplier is investigating and we will update when we know more.

Posted in ADSL, Incidents

[Resolved] Phone issue

We currently have a problem with inbound calls to our office telephone number. In the meantime, please contact via this form:

Posted in Incidents

[RESOLVED] Data Centre Network issue

We are currently experiencing a partial loss of outbound connectivity from the data centre as a result of an issue during planned maintenance work earlier this morning. This is primarily affecting email services on our Hosting products such as VPS

Posted in Incidents

[RESOLVED] Planned Maintenance – Firewall configuration

Maintenance window: Tuesday 05/04/2022 07:00am-07:30amDuring the maintenance window, a configuration change will be made to the firewall that will cause a failover to the secondary firewall. This is expected to cause a short network outage to the data centre which

Posted in Planned Maintenance